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— Mailing Address —
Redcat Racing
3145 East Washington Street
Phoenix, AZ 85034

— Additional Information Contact Redcat
PHONE: 
602-454-6445

Fax: 602-626-3543

WORLD WIDE WEB: http://www.redcatracing.com/Contact

Redcat prefers to deal direct with customers on questions of warranty and repairs. Please contact Redcat directly regarding such issues.

Warranty
Limited 90 Day Warranty
All warranty claims must be handled through Redcat Racing . Go to the Warranty Form
 
Warranty ClaimsIf you believe you have a warranty claim, simply fill out the form in the link above and include all information associated with the claim.
  
Parts Problem

If you have a specific part problem Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 3 business days after form submission.  If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. We may ask for some parts to be returned prior to sending out replacement parts such as remote controls, engines and possibly some other items.

  
Vehicle ProblemsIf you have a vehicle problem, please fill out the warranty claim form and click on the vehicle button. Once the form is approved, you may send the entire vehicle back to Redcat Racing and the Redcat technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty.  We will require payment for shipping the item back to you.
  

 

Downloadble Forms

Items Not Covered

Car Warranty - Nitro, Electric and Gas Vehicles
Lifetime Gas and Nitro Engine Replacement Program
Lifetime Electronics Replacement Program
Aircraft Warranty
• Drive train and suspension parts
• Gears Including spur, clutch-bell and others
• Clutch & Clutch Spring 
• Pull Start